Não consigo mais acessar conta depois de um furto por conta da verificação de duas etapas

[Camille1]

Tive meu aparelho celular roubado e senha do gmail alterada. Por conta da verificação em duas etapas não consigo recuperar a conta pois o código está indo para o email que não consigo acessar. Preciso recuperar a conta pois tenho informações importantes no gmail.

[sipriyadarshi · Accepted solution]

Hello @Camille1 ,

Thank you for reaching out to us with your issue . We are extremely sorry for the inconvenience caused to you due to your loss. This forum is for assisting developers and customers with their queries and concerns pertaining to Google Smart Home Ecosystem and its supported features/functionalities. From what you have described above, it appears you are facing issues logging into your gmail account due to password change. I would recommend contacting the technical support team in this regard as they would be the best resource in assisting you with your issue. You can go to the following link as a starting point.