TV Streamer not being recognized as Thread Network for matter devices

[danpryan]

Hello All,
I have been having the hardest time connecting my Aqara P2 Sensors to my existing Google Home. I’m on the most updated version of iOS on and iPhone 16 Pro. Every time I go to add the Aqara P2 Sensor it says “add to iOS and Google home” then says setting up then says there is no thread border router, but I have two Google TV Streamers on the same WiFi network/in the same Google Home app ecosystem, which those are both capable thread border routers. Both Streamers have the Thread network setting enabled. I have factory reset both TV Streamers, I have factory reset the Aqara P2 Sensors, I have deleted and redownloaded the Google Home app. Any other ideas? I downloaded an app called Flame and it looks like it can see the Thread Networks existing on there but for whatever reason Google Home is saying they don't exist.

[GoogleDevForum]

Thanks for sharing. It will be helpful if you can share the screen video of the entire process. Also, make sure that Local Network access is enabled for Google Home app in iOS settings. Additionally, could you please share the model for your Google TV device.

[danpryan]

Yes local network is enabled. I’m not sure what you mean by model but it’s the Google TV Streamer box. 

[GoogleDevForum · Accepted solution]

Thanks for sharing, the team is currently looking into this. Meanwhile, can you please share the video of the pairing process where it fails to add a thread device. 

[Isidora84]

First

[KRKovach]

I just bought the google tv streamer and a Yale / Google lock (the new one).. i'm having the same issue. Has this been fixed? 

[danpryan]

Still not fixed. I downloaded the Nanoleaf app because it shows what Thread Networks are enabled on your system and I have 3 Nest WiFi pros all on one thread network and then when I enable the thread router setting on the streamer instead of joining the existing network it creates a new one. I tried this with a new Nest Hub and that connected to the existing WiFi Pro thread network no problem. It’s just the Streamer where the Thread Network doesn’t join the existing network and doesn’t work. I tried to turn off the other thread networks and only leave on the streamer and the thread device won’t even recognize that it exists. Streamer must’ve been half baked when they released it.

[GoogleDevForum]

Thanks for sharing. Our team is currently working on the fix. We will keep you updated as soon as we have more information.