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Alarm clock day display incorrect values (German)

Deads
Community Member

Hello, 

I just wanted to set up an alarm clock with a repetition, and I noticed that the days are displayed like this

Montag(Monday) = M 

Dienstag(Tuesday) = Di

Mittwoch(Wednesday) = Mi

Donnerstag(Thursday) = Di

Freitag(Friday) = Fr

Samstag(Saturday) = So

Sonntag(Sunday) = So 

Does anyone have any idea where I can report this?

 

3 REPLIES 3

Alex_S
Community Specialist
Community Specialist

Hello Deads,

 

Thanks for posting—let's get this sorted out. Kindly send a photo of your Google Nest Hub 2nd gen showing this issue and get its Cast firmware version as well as its System firmware version. Also, have you tried performing a reboot by unplugging its power cord for a minute, or a factory reset?


Regards,
Alex

Deads
Community Member

Picture of the error: https://imgur.com/O4vnVgE 
(I don't know how to upload pictures here)
And according to the Home app, the firmware version:
16.202311130.3.59 with the cast firmware 3.72.396338 and the language German
I have already restarted etc.

jenniffert
Community Specialist
Community Specialist

Hi @Deads,

 

Thanks for reaching out to the community. I apologize for the delay in getting back to you.

 

Just wanted to check in and see if you're still having issues with the clock's day values. And have you tried performing a factory reset? If not, you can refer to the next article: how to factory reset Google Nest or Home speaker or display.

 

Please let me know if the factory reset helps or if you have any other questions.

 

Best regards, 

Jenniffer