Apparently my Google Nest Mini (gen 1) is not connected to WiFi but still does my Spotify and others

[Rdianco]

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Original poster: Jamie Hampton 

Connecting to it

[frances]

Hi Jamie Hampton,

Thank you for your post. I would be more than happy to help answer any questions you have. First, I have some questions to get a better understanding of this situation.

• Could you please give me some more information and examples of the issue you are having?
• What country are you located in?
• Is your Google Nest Mini showing up as connected in the Google Home App?
• Are you seeing any error messages? If so, what does it say?
• Can you please try to do a reboot and Factory Data Reset on your Google Nest Mini? Are there any improvements? 
  • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. 
  • Note: This action will clear your data from the device and can't be undone.

I look forward to your response, thanks for your patience!

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

[frances]

Hi All,

As I have not received any response, I'll go ahead and lock this thread. As always, feel free to start a new thread if you have any questions or concerns and we'll be happy to help.