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Apple music disappeared

Cassiebarreda
Community Member

I am trying to link my Apple Music but i cannot do so. When i tap on music and try to add it only gives me the option for YouTube music or no default music. 

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Cassiebarreda,

 

This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers are we working with? Were there any recent changes made? Was it working before? What country are you in and where did you buy your Nest speaker/display?

 

To listen to Apple Music on a speaker or display, you must link your Google account with your Apple Music account. Note: An Apple Music subscription is required to play music with Google Nest and Home devices.

 

Let’s try these steps:

 

  1. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display.
  2. Open the Google Home app.
  3. At the top right, tap your account.
  4. Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap the triangle next to the Google Account, then tap another account or Add another account.
  5. Go back to the home screen, and at the top left, tap Add > Music.
  6. To choose your default service, tap the music service you'd like to use. Assistant will use this service when you say “Hey Google, play music.”
  7. To link functionality:
    • For YouTube, your account is automatically linked when you link your Google Account to your speaker or display.
    • For Spotify, Apple Music, Pandora, and others, you'll need to link your accounts.
      • To connect your account, tap a music service > Link account > sign in or sign up for the service and follow the in-app steps.
      • To unlink an account, tap Unlink > Unlink account.

 

Note: For all services, speakers and displays currently support a single account per streaming service.

 

Check this out: Listen to music on your speakers and displays

 

Hope this helps.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hi Cassiebarreda,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan