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BROKEN - Music stuck on censored

AntonioM
Community Member

So annoying. The music stays censored no matter what. Yes a changed the settings in the “Digital Well-being” settings. Nothing works. The censored versions of songs sound terrible. There seems to be no way to fix this, so a waste of money so far. 

4 REPLIES 4

AntonioM
Community Member

I specially tell my Google nest to play the explicit song, doesn’t do it. I change the setting on the Google home app, doesn’t change anything. Turn it on and off, nothing. 

Princesss
Community Specialist
Community Specialist

Hi there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hi AntonioM,

 

Thanks for sharing details about the issue. I know how challenging it is when you're having issues playing music on your Google Home/Nest device. Let's try to get to the bottom of this. A few questions: when did the issue start? What specific Google Home/Nest device do you have? What is your default music service? Does the same issue happen when playing music on your phone? 

 

Please make sure that the filter to play explicit music is turned off on the music app itself for you to play it on your speaker.

 

Looking forward to your response.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey AntonioM,

 

I don't want to be a nudge but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
 

Cheers,

Muddi