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Bought 2nd Nest Audio, paired in same room with my other Nest Audio. Won't play any sound!

svanderburg
Community Member

The first Nest Audio is almost two years old now.  New one just arrived a few days ago.  They're on the same wifi network and the Google Home app (Android 12 version on a Pixel 5) says that they have paired up for stereo.  Assistant listens and answers in the left channel, as expected, but I can't get any music to play from them.

I have tried unpairing and repairing, removing the new one from the network and adding it back, and nothing seems to help.

3 REPLIES 3

svanderburg
Community Member

I should point out that voice commands to play music work -- Assistant tells me that it's going to play music -- but then no sound comes out.  If I attempt to cast to the pair (from Spotify on my phone), the left speaker tells me that there was a problem and that I should try again.

Left speaker (the older one):  (cast) firmware: 1.54.277099

Right speaker (newest): casr firmware: 1.54.279716

And after playing with it again a few more times -- unpairing again, plugging the old speaker and playing some music for a while on the new one, then re-pairing -- it's now working.  I have no idea what the difference was, which is almost as frustrating.

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. I am glad to hear you were able to get the devices to play music. If you have any questions from here, feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake