Can connect to home speaker

[Archiesawyer]

Please help - I changed broadband supplier. I reconnected with my Google hub, Google mini but for some reason I can't connect with my Google home speaker. I go through the process it finds the device but when trying to connect it keeps saying it can not communicate with Google home. I have tried turning the WiFi on and off to reboot. I have unplugged the Google home and plugged back in but it still won't communicate. Please help I miss her lol 😆 

[JillG]

Hi,

Try doing a full factory reset to your device. Once you do that you should be able to set it up like you did when it was new.  See the instructions Factory reset Google Nest or Home speakers or displays - Google Nest Help and let us know if you still have any trouble!

[Jake]

Hey Archiesawyer,

I wanted to check in and see if you managed to see JillG post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.
 

Thanks so much for the helpful reply JillG.

Best regards,
Jake

[Jake]

Hey Archiesawyer,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey Archiesawyer,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake