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Can’t get Google Audio speakers and Points to successfully group and stream

konops
Community Member

We are having a heck of a time successfully grouping our two Google Audio speakers and two Google Points together to simultaneously stream music. When grouping them together, they insist on only playing music on the two Points even though all four devices are included in the group. Individually they will all stream music when asked to, but not as a group. And if paired as separate groups, the two speakers will jointly play and the two points will jointly play, but can’t get them to do it as a group of all four devices. We’re pulling our hair out. 

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey konops,

 

I wanted to follow up and see I could be of any help. I found an article with more details on speaker groups. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey konops,


I wanted to check in and see if you are still in need of any help with your device. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

konops
Community Member

Thanks! We basically removed and then reconnected all of our Google Points and Speakers. That seemed to help.

Jake
Community Specialist
Community Specialist

Hey konops,


I am glad to hear everything is good to go. I am going to keep the thread open for 24 hours to ensure everything is working properly from here. Please let me know if you have any questions, as I would be happy to take a closer look. 

 

Best regards,

Jake