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Cannot Connect Google Home with Google Home Speaker

Community Member

I cannot connect my Google home speaker to my wifi network. I have tried all recommended solutions, which I have seen repeated everywhere. This includes uninstalling and reinstalling the Google Home app, deleting and creating a new home, factory reset of Google home speaker, airplane mode off and on, bluetooth off and on, unplugging the speaker a dozen times, connecting to both my router and my repeater's signal, removing the repeater from the network, trying 2.4 and 5 Ghz bands  etc. No problem with my newer Google Nest speaker on the same network. Google home is able to find the google home speaker without difficulty but wifi always fails to connect. Once in a while, it announces that it has connected and then contradicts itself. Network uses WPA2-PSK (AES).

My phone is a Galaxy A71 5G running Android 13. 


Community Member

i eventually was able to reconnect to my old router. It seems impossible to connect using WPA2-PSK (AES). I think one of the problems I had was that the speaker was installed on a garage rafter. When I pulled it down I could see from the spinning LEDS that it remained in WIFI connect mode for a long time and had to be unplugged between attempts. The other thing I learned was that factory reset was not helpful and almost bricked the speaker because the bluetooth connection is dependent on the WIFI connection being established first. 

Community Specialist
Community Specialist

Hi xerces,

Thanks for posting.

We’re glad to hear that this has been sorted out and thanks for sharing your resolution in the Community. Google Home/Nest devices support WEP, WPA, and WPA2 wireless security protocols. But since it connects to the old router, some settings on the current router may not be compatible with your Google Home.

Let me know if there’s anything else I can help you with.