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Chat transcript for case: 3-5241000032752 22 Apr, 4:41 pm (Pacific Time)

Butts
Community Member

‎05-09-2022 12:17 AM

I had an online chat with the above case ID and was advised in the chat that Google .....

5:20:53 pm Asia: We can escalate this so that we can have an approval for replacement.
5:23:48 pm Asia: No worries, that is just a supporting document, we will escalate the issue and I will
 make a follow up on your via email once we get that feedback from our Specialist for an approval for 
your replacement.

This was all back on 22.4.22,  I still not have received a reply and i can't find an email address to respond too.

Can someone please help me???

 

Thanks  

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1 REPLY 1

Azarco
Community Specialist
Community Specialist

‎05-11-2022 03:56 PM

Hey Butts,

 

Thanks for raising your case to us and we're sorry for the trouble this has caused you.

 

I'll forward your case to our team and we'll be reaching out to you via email. I'll go ahead and lock this thread now, and let's continue through that channel. Also, please be advised that this thread will be locked after 24 hrs.

 

Best,

Alex

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