Connection issues with chromecast, audio & hubs

[skins]

I've got intermittent connection issues with google hubs, chromecasts and audio.  My whole google system (about 20 audio devices) works perfectly 80% of the time and the rest I get "cannot connect to internet", constant dropping of connection, home app not working on pixel 4 phones, stuttering of BBC radio 2 & 1 & youtube music. 

Whenever this happens I troubleshoot but nothing works.  I reboot everything (modem,router,switch,AP's,google devices) but the problem persists.  I also run an Internet speed test to 8.8.8.8 over WiFi and direct from the router and get a reasonable (rural) connection of about 32Mbps.  All other WiFi equipment is still performing normally. Even the Chromecast which is hardwired direct to the switch experiences stuttering audio.

I get about two days of this then it's all fine again, but for those two days I question why I bother with Google devices.

Is there anything else I can try before I return my home to its previous non-smart status?

[skins]

Just to add, it was working perfectly this morning until I tried to change the volume on the chromecast which has a wired connection.  It said it was "not playing" even though it was an d the volume was too high.  Changing the volume, unsurprisingly, didn't work.  After about 3 minutes it caught up and showed it was playing at full volume (which I have never set it to) then it slowly showed my turning the volume up and down which I did on the Pixel 4 home app 3 minuted ago!  3 minute lag doesn't work for me!

[skins]

Just asked hub to play a routine and get "hang on while I connect to WiFi".  No other WiFi connection has dropped out, just google devices.  I also get "sorry, there's a glitch", "sorry but I cannot help at the moment, try again later".  Again, a WiFi speed test shows a fairly consistent 30Mbps.

[skins]

Stuttering again from chromecast which is wired straight to switch and other grouped nest audio speakers.  I'm just trying to stream BBC radio 1, so pretty straight forward.

[skins]

I'll keep posting here until Google contact me with a solution.

Incidently my £1300 Pixelbook Go has just decided that everytime I save files or open my files it takes about 4 minutes to show what is in there or allow me to save a file.  Every google product I own is starting to break.  None of this is old tech.

[skins]

More audio stuttering from radio streaming.  Unresponsive home app.  Routines not working.  I have a lot of other smart tech which is all working perfectly.  It's just the Google stuff which is broken.

[skins]

It's great there's so much help on here

[Jeff]

Hi, skins.

Sorry for all the issues you're having with your network devices. That sounds like a really frustrating situation. There's a lot here, but let's dig into things and see what we can do to get everything working correctly.

First, with a lot of devices on the network, let's make sure your network settings are in line with official recommendations. You can see those here: https://bit.ly/3z2v6eI

You may already have those settings in place, but they're worth checking. Next, let's look at your devices themselves. I have a few questions there.

• What device are you using to cast from? Is this a phone, tablet, PC, or are you using more than one of these?
• Are all the devices up to date on firmware/software updates?
• Do any of the casting devices have a battery saving feature that is turned on?
• When you run a network mesh test, how are the results for each WiFi point?
• Do the devices listed in your Home app show a good connection as well?

I know it's a lot to check, but we can narrow things down with a bit more information. I look forward to working with you on this. Thanks.

[Jeff]

Hi, skins.
I just wanted to check in real fast to see if you saw my reply and to find out if you still needed any help on this. If you're still needing assistance, please just let me know and I'll be happy to continue helping.
Thanks.

[Jeff]

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.
Thanks