02-10-2022 10:17 PM
My Google Nest Mini 2nd Generation (Charcoal) has become unresponsive with the middle two LEDs consistently flashing. I have attempted to reset the device through a factory reset, which did not give the "Microphone off" dialogue. Also attempted to fix through unplugging, waiting, then plugging back in multiple times to have no effect. Is my device "Bricked"? Or is there still some possible fix?
02-11-2022 10:56 PM
Hey FiveMu23,
Thanks for reaching out, and apologize for the late response.
We're sorry that you had to go through this with your Google Nest Mini, and we completely understand how you feel. We'd be happy to take a look into this for you. Please fill up this form with all the needed information then let me know once done.
Cheers,
Muddi
02-12-2022 05:49 PM
Hi Muddi,
I have filled out the form and will wait for further information.
Many thanks,
FiveMu23
03-01-2022 11:05 PM
.Hey FiveMu23,
Thanks for the update. We got the form you've submitted, and sent you an email about your concern. Here's your case ID for your reference: 3-6533000032462.
I'll go ahead and lock this thread now, and let's continue through that channel.
Cheers,
Muddi