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Display stuck on dim

Gpetrey
Community Member

First GEN display stuck on dim screen.  Have tried toggling setting with no change.  

4 REPLIES 4

Click Power Options. On a laptop, you can right-click the Power icon in your taskbar, then choose Power Options.
Adjust the brightness from Power Options
Display brightness.
Dimmed display brightness.
Enable adaptive brightness.

 

Regards,

Rachel Gomez

Juni
Community Specialist
Community Specialist

Hi folks,

Thanks for the help RachelGomez123.

Hi Gpetrey, thanks for posting. I know how it feels when something isn’t working as it should, so let’s get this resolved. A few things: Does it still responds to voice commands? Were there any recent changes made before the issue started? Was the device already in this state when you first discovered it?

If you already tried the reboot you can go ahead and do a full reset to put it back to its default setting.

Let me know how it goes.

Thanks,

Juni

Princesss
Community Specialist
Community Specialist

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.

Best,

Princess

Dan_A
Community Specialist
Community Specialist

Hello everyone,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Regards,

Dan