Display will not connect to Apple Music app

[Jhereford79]

Recently, my Google Home display speaker will not allow me to connect to a currently active Apple iTunes account. I’ve had the same account and it has worked in the past without issue. I’ve reset  up my Google Home to no avail.

[Azarco]

Hey there,

Thanks for providing those steps, RachelGomez123!

Jhereford79, checking back in if the troubleshooting given above helps. If the issue persists, try logging out from your Apple Music app then, reinstall it. Once done, link your Apple Music account first to the Google Home app before installing it back.

Keep us posted.

Best,

Alex

[Azarco]

Hello Jhereford79,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Muddi]

Hey folks,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Cheers,

Muddi