Does not give me option to add music

[Racquel127]

I go into "add music" and there is NO list of my music no spotify or youtube. And I am connected to my nest with same google account and same wifi as in my youtube and spotify account! 

[Azarco]

Hey Racquel127,

Thanks for reaching out — let's see what's going on.

A few questions: was it working before? What country are you located in? Also, what phone are you using (Android or IOS)? Try clearing the cache and data of your Google Home app, then reinstall it. 

Keep us posted.

Best,
Alex

[Azarco]

Hello there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,
Alex

[Azarco]

Hi Racquel127,

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Regards,

Alex