Extraneous statement made at end of google home automation routine

[FredFlintsave]

On a Nest Mini Speaker, Nest Display and my Android phone, after a few select Home Automation Routines run, an extraneous sentence is either spoken or displayed (on the Nest display and Android Phone) and for the life of me I can't figure out where it's coming from.  

I.e. When I use the Bedtime routine, at the end, it says "Good Night" and then absent command in the routine, it says "real quick I'm on the way to a dinner"  

It also does this on my Leaving Home routine.  

Regardless of where I use the starter, whether saying the trigger and starter words, or manually launching it on my phone, it does this.  Oddly though it doesn't do it for all routines but only a select few.  For example, I have a Good Morning routine, a routine for I'm home, and more for which it doesn't do this.  It may be it's doing it for the stock Home routines and not the ones I created.  Nevertheless I haven't figured out the commonality, but seems if I found where it's coming from I could likely delete it once and it would fix all them.  

Where would this statement be originating from?

[ByronP]

Hi FredFlintsave,

Thank you for posting here in the community. I´m really sorry that your Nest Mini Speaker responds to the wrong sentences, even though you have already set up your routines on the Google Home App. This could be frustrating, especially because you try to set up your daily routine and come up with these unknown sentences. Help´s here.

It seems that there might be a conflict with your routines; please try to remove them and add them again. Here are the steps to create and manage routines for Google Home Automations. Also, you can check the Home & Away settings that might cause the conflict by following the link on how to change Home & Away routine settings.

Please keep me posted; I'll look forward to your response.

Regards,

Byron

[FredFlintsave]

Hi Byron,

Thanks for the reply.  I guess I wasn't clear.  The Nest speakers are responding appropriately to the starter commands and run the routines I have made.  At the end of about 2 or 3 routines ( have more than 15 routines) the responding Nest speaker makes a statement - "real quick I'm on the way to a dinner".  I checked and there are no announcements and that statement is not in any routines.  It sounds like something that was recorded and saved somewhere in the Home or Assistant data set.  It is weird, it does this when I say Bedtime and 31 actions kick off to shut off lights, set the thermostats and other things.  But it does not do this when I say Good Morning where it kicks off 13 actions that go off without a hitch.  Not sure where else it would be saved as text that assistant is picking it up.  Any ideas?

[ByronP]

Hi FredFlintsave,

Thank you for posting and for the details. Sorry for the misunderstanding about your issue.

It seems like you mentioned something that was recorded. But not to worry; let me check other options.

I just want to make sure if that routine is causing this statement, could you please create a new routine using a new command like ¨Goodnight¨ with all the same actions that were set up with the routine ¨Bedtime¨ and check if it works? It might be that the issue is because there is like an alarm that was set up before that conflict with this routine.

Please keep me posted; I´ll look forward to your response.

Regards,

Byron

[FredFlintsave]

I have learned that the extra audio is being played only on the pre-installed Google routines.  It does not do this on any routine I've written, nor does it do it when I copy the pre-installed Google routines and name them something unique.  I hear the extra sentences on the Bedtime and I'm leaving routines.  At the end of the routine, I hear the announcement "Have a good evening" from the Bedtime routine, and then the other extra announcement, "Real quick I'm going to get something for dinner."  Neither of these are in the routine.  

On the I'm leaving preinstalled routine, after it finished the last command, it announces, "have a nice day, real quick I'm going to get something for dinner"  Then it says, "BTW, do you want to set your home for away?"  These 3 statements are not in the routine.  

Any clues where they could be coming from?

[ByronP]

Hi FredFlintsave,

Thank you for your post. I understand; it seems that was shown when the routine was created on your device. No worries; let me help.

Please fill out this form, and our specialist team will reach out to you via email for further assistance. 

Let me know once you're done.

Regards,

Byron

[FredFlintsave · Accepted solution]

I found the answer to the problem.

I was joking with a friend and I asked Google my name.  It read back the "real quick I'm going to get something for dinner.  I immediately repeated the question and it did the same.  I realized that Google thought that statement was my name.  I went poking around and learned that the statement was saved as my Nickname in Google Assistant Settings.  The Nickname field can be a common spelling, something spelled out, or something recorded.  Somehow Google Assistant recorded my nickname with that statement.

I then learned that there are 2 Home automation routines, Bedtime and Leaving Home that add a salutation and then state the Nickname saved in Google Assistant.  i.e. At the end of the Bedtime routine, even though it is not in the routine, Google says "Good night" and follows with your Nickname.  In the Leaving Home routine, it ends with "Have a nice day" and then your Nickname even though in both cases it is not in the routine.  

Notably, when I created my own or copied the Bedtime routine, these two statements did not exist, hence no noticeable problem.  

It took some time to find the Nickname field in the Google Assistant settings.  It is not available from Manage My Account" (gmail) on a computer, nor a phone.  I had to ask Assistant for the Assistant Settings, then under "You" is the Nickname field.

All fixed and you can close the case, but you may want to leave posted as others may not be aware of the automatic salutation and Nickname at the end of the Bedtime or Leaving Home routines.

Thanks for your help.

[ByronP]

Hi FredFlintsave,

Thank you for posting. I really appreciate the effort and the help to do a deep dive into the issue to figure out what's causing the problem and give us a solution for it.

Definitely, we will keep this post as a resource for helping other community members.

Regards,

Byron