GOOGLE NEST SPEAKER WONT POWER ON!

[Giannetti]

I have 2 Google Nest Audio (the big speaker, not the mini). For both, I had the same problem, with a time gap between them, that many others have had. If it's turned off, it won't turn back on. Nothing can be done, you just have to throw it away! I don't accept this solution, it's a disgrace. Many others have this problem, and evidently, something in the power protection doesn't work when it’s plugged back in. I don’t accept excuses or solutions like throwing it away. I spent 180 euros on these 2 devices, and I want them to work properly.

I DO NOT accept useless solutions, I want a free replacement! Immediately!

tell me how proceed to have back 2 working devices, no warrantye excuses these device are FAULTY!

[NY_Nest_User]

I have the exact same problem today March 23rd 2025.  The speaker is not working, it just stopped working, no lights, no response.   I disconnected it from the power supply, waited a few minutes and connected it back again, but it will not turn back on.  I tested the power supply with my multimeter, and I get 24V so the powers supply is not an issue, the device simply stopped working... absolutely ridiculous...

[Lucagitalia]

Exactly, it's not an issue with my power supply—everything I own has been working for years except for the two Google Nest Speakers. I turned the first one off before going on vacation, and when I returned, it wouldn't turn back on, even though nothing had happened. The second one stopped working yesterday after I moved it from one room to another. The power adapter works fine.

Clearly, these devices have a defect—one that hundreds of other people have also reported—that causes them to stop working or short-circuit after a normal shutdown and restart. This issue is causing me serious problems because I control my entire home with these speakers, and I want them working again.

This is not a user-related problem—they are defective, and Google must be aware of it. They should have issued a recall, but they haven't. I want a replacement.

[AndersC]

Hi everyone,

Thank you for posting in the community. I'm sorry to hear you all are experiencing inconveniences with your Google Nest speakers not turning on. I'm happy to help.

I appreciate your confirmation that the power supplies are not the cause of the inconvenience. This helps me better understand your concern and why this is happening.

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.
To help us assist you better, please include the link to your Community thread and your Community username.
Don't hesitate to reach out if you need help or have more questions in the future.

Regards,

Anders