Google Assistant not playing ROUTINES and personal playlists on Spotify despite proper commands

[marcolopes]

This is a recurrent problem, introduced either by Google OR Spotify (they are NOT clear about that!)

It was introduced in the beginning of the YEAR (2024): https://community.spotify.com/t5/Your-Library/Google-Assistant-devices-re-direct-to-random-albums-wi...

It was FIXED in JUNE!! https://community.spotify.com/t5/Your-Library/Google-Assistant-devices-re-direct-to-random-albums-wi...

It was reintroduced 2 DAYS ago!

GOOGLE NEST Community Thread (the NEW one, because they closed the previous one once this issue was solved by Spotify + Google) https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-play-wrong-songs-and-p...

[marcolopes]

Don't do it!!!

It won't work either, and that's a NO FIX!!!

Users should not have to RENAME their playlists to something OUT of this world for the name to be UNIQUE!!!

And the routines? Same problem!

[SR13]

Update that it broke again and is back to picking a random song with the same first word as the playlist name. It's actually incredible how broken such a basic feature is, especially because they fixed it before. Honestly this is the main thing I use my Nest for, I'll probably just get a regular Bluetooth speaker at this point 

[Jinja]

Adding to this. Not sure if useful though exactly the same issues, and no solution works. Have had the same issues occurring for a couple of months then being fixed for a couple of months. I did notice that asking for personal playlists does work on my Google nest hub (one with the display) and on my Samsung phone, though doesn't work on either version of the Google Mini or the original Google home. It would be great if Google/Spotify got it's sh+t together and fixed this.

[marcolopes]

Google KNOWS exactly what's the solution!

They created this BUG 2 times in the last year and fixed it!

In the end, users can use their products 50% of the time!!

[Jinja]

Totally, and very frustrating the number of threads/reports that are closed as fixed with no documented fix 

[Anarchocommi]

lol I got a free month trial of Apple Music to see if it would work there and it does not, even if you make your playlist public and give it a unique name 

[marcolopes]

It won't matter!

It's the Google API that's broken...

[Anarchocommi]

Pandora works but I don’t pay for it so I’m assuming there will be ads and obviously I can’t create custom playlists

and now if I want a podcast to play for one of the routines, it no longer knows what provider to use since I delinked Spotify and I’m worried if I reconnect Spotify it won’t play pandora 🤦🏻‍♀️

[marcolopes]

Pandora works? Do you have playlists created? I suppose not...

If ROUTINES don't work... nothing works!

A routine command (Hey Google, Sleep!) will execute a MUSIC playlist / LP / SONG!!!

A music command (Hey Google, Play Sleep) will execute a MUSIC SONG instead of PLAYLIST!!!

So, this is all related to Google API that is not processing commands accordingly...

[Anarchocommi]

I googled general pandora wake up playlists and chose one of them and typed “Morning Music - Beautiful Sunrise playlist” into the routine and it seemed to work?

But, I tried linking Spotify as the podcast provider and it kept saying “that podcast isnt available for kids or adults who havent setup voice match” when I tried to execute the routine

So I setup voice match, and it actually starts playing the playlist for 1 second but then it pauses the playlist and says in a glitching voice “that podcast isnt available for kids or adults who havent setup voice match” but then it keeps playing the playlist so at least there’s that - but regardless it’s still an issue because with Spotify music playlists I was able to add several podcasts to a playlist and use that as my podcast routine in the morning. I dont want to play the latest episode or where I left in a podcast. 

But now linking Spotify has affected  the Pandora routines: it will seemingly only work if you choose a specific Pandora playlist and write “Morning Music - Beautiful Sunrise playlist on Pandora” but when the routine activates it says “playing Morning Music - Beautiful Sunrise on Pandora” but I don’t even think it’s playing that playlist… I think it’s playing radio based on those keywords because in the Google home speaker where it shows what’s playing it’ll say “Sweet Dreams on Pandora” and that song doesn’t exist in that playlist.

Before I reconnected Spotify as the podcast provider and only had Pandora, I typed “the Lumineers radio” and it said “okay playing the Lumineers radio” and now it says “okay playing music on Pandora” -_-

I think if I de-linked Spotify it might play actual Pandora playlists.

what an atrociously buggy app.

I guess now that Google has a contract with the Department of Defense and is rolling in dough from genocidal Project Nimbus, they don’t care about their actual services and offerings or their customers 🤡

[marcolopes]

OMG!!!

I don't know what Google made in the past days, but NOW it's even WORSE!!!

It's a complete MESS!!!

[Myaliz2]

Has this been fixed yet for anyone or are you having the same issue? I’m glad I found this thread, I thought it was just me. I tried renaming my playlists to make it easier to find and nothing has worked. It’s frustrating because my playlists start with either relaxing music or affirmations that are also more calm, but the playlists that my device selects is loud music, first thing in the morning, which is no where near ideal. 

[jpzsports]

Unfortunately the issue is still occuring for all of us and Google has ignored the problem. It's so frustrating.

[marcolopes]

No fix!!

And since 2 days ago it's worse!!! Way way worse!!!

Now, when i try to play Discover weekly playlist, it says it needs permission to allow assistant results on the device!!! Other playlists just don't play, though the device says it's playing them!!!

Commands to go to the next and previous track announce it through the device, which is very annoying!! These commands didn't give any feedback!!

Google is breaking it even more!!

Almost useless devices now...

[marcolopes]

It's even WORSE now!

Now i can't even play a song / playlist using PAIRED STEREO Google Nest Minis!

This is soooooooooo bad!!!

[jpzsports]

I've tried everything: using the original automation creator, using the new home automation creator, I've tried using the Google Home script creator on the website, I've tried renaming the playlist many different titles, I've tried rewording my automation many different ways and none of these issues have fixed the problem. Google Home Mini continues to play the wrong playlist when it is part of an automation. When you verbally request the playlist it works, it just fails as part of any automation. This has been going on for months now and I cannot get any responses from the team leaders at Google. Please someone fix this.

[Myaliz2]

It’s incredibly frustrating!! I tried contacting customer service at Google as well and they were absolutely no help! They told me to report the issue on my Google Home, but I don’t see how to do that. I wish they would get it fixed!

[marcolopes]

You can send FEEDBACK through your devices using voice commands: https://support.google.com/googlenest/answer/7071494

You can OPEN a case with Google: https://support.google.com/googlenest/gethelp

I suggest you do BOTH! (the first one DAILY if possible!!)

[marcolopes]

NOT only the routines (mine work sometimes, most times it's a mess)

MOST playlists DON'T PLAY even when i say "Hey Google, play the XXX Playlist" - it plays random stuff with the approximate name!!!

Google has ABANDONED us...

[jpzsports]

Everyone, please write to Anish on X. He is the chief product officer at Google Home and Nest. We need to get his attention to fix this issue! His username is @AnishKattukaran

[marcolopes]

It's NOT possible to message him!!! https://x.com/AnishKattukaran

I did a few comments on the latest posts... please do the same! https://x.com/marcolopespt/status/1965500319728889866

[marcolopes]

There are other ways to contact him! I will not post here de direct contacts, but you can do a search with Google using "contact Anish Kattukaran from google"