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Google Assistant not playing ROUTINES and personal playlists on Spotify despite proper commands

marcolopes
Community Member

This is a recurrent problem, introduced either by Google OR Spotify (they are NOT clear about that!)

 
 
 
 
It was reintroduced 2 DAYS ago!
 
GOOGLE NEST Community Thread (the NEW one, because they closed the previous one once this issue was solved by Spotify + Google) https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-Nest-Mini-play-wrong-songs-and-p...
1 Recommended Answer

AndersC
Community Specialist
Community Specialist
Hey everyone,

Thanks for the discussion and your patience with us. We’ve rolled out a fix for the issue affecting some routines from playing Spotify personal playlists. If you’re still experiencing issues with this, could you let us know?

We also wanted to address reliability with playing personal playlists outside of automations. We know that there are opportunities to improve reliability and are working on it. While we don’t have a fix in the immediate, we wanted to acknowledge this and take accountability.

 

Regards,

Anders

View Recommended Answer in original post

170 REPLIES 170

MagnesiumOxide
Community Member

This issue is still present. I am having the exact same issue, even without routines.

I've tried EVERYTHING. Reset devices. unlinked, relink, Spotify. etc. etc. etc. Google assistant refuses to play anything with Spotify that is a custom playlist.

This is unbelievable that in 2026 this is an issue.

FIX YOUR SOFTWARE!
Details

 

Today I tried 10 different ways to play DISCOVER WEEKLY PLAYLIST!

No success! I have to listen to what Google wants! A song called discover weekly, another playlist with the same name, ANYTHING except MY PERSONAL DISCOVER WEEKLY PLAYLIST!!!

It's frustrating that this ugly bug is now present for so long that a just can't remember when it was reintroduced for the last time.

IS IT SO HARD TO GIVE PRIORITY TO PERSONAL PLAYLISTS, THEN PUBLIC PLAYLISTS, THEN LPs, THEN SONGS???

THIS WAS WORKING! IT WAS BROKEN! IT WAS FIXED! IT WAS BROKEN! FIXED AGAIN! BROKEN AGAIN! MEANWHILE, 3 YEAS HAVE PASSED WITH RECURRING ISSUES!!

WHY GOOGLE! 

WHY??

 

marcolopes
Community Member

Today is working on my STANDALONE Nest Mini, but NOT on my STEREO pair!

I will try to change the name of the STEREO PAIR (that keeps dropping back to the LEFT device name) to see if there are any changes.

After 3 weeks of working, this morning it didn’t play the playlist! Google says that it couldn’t find the playlist or that it is not available! Please fix this, bevause ot had worked properly for the last 3 weeks, so why does Google don’t find it suddenly?

It's RANDOM.

Either works, either doesn't...

Worst...

Either works on STANDALONE devices and doesn't work on STERO PAIRS, or doesn't work at ALL!

It's a MESS!

marcolopes
Community Member

Google said in a personal email that this BUG was finally fixed.

I already saw the NEW (BETA) firmware on ALL my devices.
Had to RESET my STEREO PAIR RIGHT device because i lost the ability to control the volume from all devices
In relation with the PLAY voice command I'm still testing if the correct playlists are played in the right order (PERSONAL, MADE FOR ME, PUBLIC, then LP's then SONGS)
In the recent use, i was able to play the correct PLAYLISTS using the "Play xxx PLAYLIST" - before the bug was reintroduced there was NO need to use the "PLAYLIST" keyword on the command.

I will keep this topic updated with new feedback...

Jinja
Community Member

Works here on nest hub, though not on original Google home or home mini v1 or V2.

marcolopes
Community Member

It's working on my Google Nest Minis (2nd Gen)

What firmware do you have? I now have (on all devices)

System firmware version: 526062 (current PREVIEW firmware https://support.google.com/googlenest/answer/7365257)
Cast firmware: 20251119_1643_RC07 (this is "new"...)

 

Jinja
Community Member

How are you getting actual email responses? One of the most frustrating parts of this now year long issue is the lack of acknowledgement or engagement from Google. I sure as hell won't be attempting Google ai products if the quality drop off is anything like their home product.

marcolopes
Community Member

My OPEN case is being followed up by google... I was giving and receiving feedback for the past months. The latest mail from google was this:

From: #
Sent: Wednesday, March 25, 2026 at 2:55 PM UTC
To: marcolopes
Subject: RE: [7-xxxxxx] Your Google Support Inquiry

Hello Marco,

The bug was already Fixed. Can you confirm if you're still encountering the issue?

For your reference your case number is 7-xxxxxx. If you need more help, you can contact us again and reference this case number or reply to this email to reopen your case.

Have a new question? There are lots of ways to get back in touch with us below.

 

marcolopes
Community Member

Almost everything seems to be OK now...

Sadly when asking for a ROUTINE the device gives VOCAL feedback of what's going to do (this was OFF previously and it was better that way)... "Hey Google, Sleep!" - the device should execute the commands SILENTLY.

Playlists seem to be playing OK (but there is always the need to add the keyword "playlist"). Before there was NO NEED (the priority was PERSONAL PLAYLISTS -> PUBLIC PLAYLISTS -> ALBUMS -> SONGS)

This was ALL nicely implemented in the past...