Google Home/Assistant no more working with YouTube Music Premium

[MastroRadu]

Hi Community,

unfortunately during the last days I'm experiencing a huge issue with my Google/Nest Minis and Nest Hub: all of the sudden, without any change on my side, asking Assistant to play music via my Premium YouTube Music Family subscription does not work anymore (even if it's the only provider chosen for Music and even forcing it like "Hey Google play ACDC on YouTube Music"). It seems devices/Home/Assistant can "see" only YouTube (video) and therefore they keep starting it only on the Hub (which of course has a monitor) while elsewhere they say it's not supported. I tried every step I read about (from clearing cache to reinstalling apps to factory reset), but nothing changed. Can anyone please help me? It's really annoying, especially considering that I'm paying for a premium service that worked well for years...

Additional info on firmware:

All Minis: system 324896, cast 1.56.324896

Hub: system 9.20221010.3.176, cast 1.67.330920

Of course, YouTube Music Premium works fine on the phone and I can cast it from phone to devices. Waiting for an answer, thanks in advance!

Kind regards,
D.

[MastroRadu]

Hi Rachel,

thanks for your quick answer, I already followed the step you mentioned: rebooted (and also factory reset) all devices, Hey Google perfectly works for all the rest. To me, it seems related to firmware update or something changed with YouTube Music Google-side, since it's really happened from night to day without any change and on all the devices in a home...

[MastroRadu]

Hi all,

I find a kind of solution to solve the problem: I created a new Home and moved all devices under the new one and YTM started to play well again. Not sure what the problem was, since both homes were configured exactly the same, but this workaround seems to work for now. I hope it can help someone else too!

[Jake]

Hey there,

Thanks for sharing what steps helped resolve your issue. I wanted to check in with everyone, and ensure you are good to go. Please let me know if you have any questions from here, as I would be happy to review.

Best regards,

Jake

[MastroRadu]

Hi Jake,

thanks for your message, I can confirm you that everything seems to run smoothly now, YTM is working fine (both with my voice and my wife's) so apparently creating a new home in Google Home and moving all devices there (deleting then the old one) is a working solution.

Ciao,

Davide

[Muddi]

Hey MastroRadu,

We're happy to hear that your issue was resolved, and @RachelGomez123  was able to help! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 
 

Cheers,

Muddi