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Google Home Mini responds on 2 speakers simultaneously

arlteti
Community Member

I have 2 mini home speakers in 2 different rooms that I've had for years and all of sudden a few weeks ago they are responding to a question/command simultaneously.  I've tried factory resetting them, I've tried to uninstall the google assistant.  Nothing seems to work and I can't find who to reach out to at Google to get my issue resolved.  It's very annoying both the problem and not figuring out how to get help for this issue.

5 REPLIES 5

Sandy91
Community Member

I had the same issue couple days back, doing the voice match again resolved it for me.

arlteti
Community Member

Thanks for reaching out, unfortunately that did not work for me.

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry to hear about the trouble with the speakers not working as intended. I would be happy to take a closer look and ensure you are good to go. Do you mind me asking if you have checked the speaker group settings?

 

I did find an article that may provide more details on if the audio is out of sync. Please let me know if that helps.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake