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Google Home not recognizing music services

haso_lie
Community Member

I have granted Google access to my Spotify Free account, yet when I go to select a default music provider on the Google Home App Spotify is not listed as one of my music services. How do I fix this, I have already reinstalled both the Google Home app and Spotify and removed Google's access to my Spotify, and regranted its access.

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3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hey haso_lie,

 

Thanks for visiting the community. 

 

My apologies for the delayed response here. I know how important it is to be able to link your preferred music service on the Google Home app. Let's dig deeper into this. Is this the first time that you've encountered this issue? What country are you located in? Have you tried to use a different phone/tablet? What type of account are you using (Personal or Business Account)?

 

Looking forward to your response.

 

Cheers,

Muddi

Jake
Community Specialist
Community Specialist

Hey haso_lie,


I wanted to check in and see if you managed to see Muddi's post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey haso_lie,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake