Google Home plays 1 song goes off

[Rdianco]

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Annette Mahan 

I ask to play music and it plays 1 song then goes off

[frances]

Hi Annette Mahan,

Thank you for your message. I am sorry to hear that your music stops playing on your Google Home device after one song. That sounds very frustrating, and I would be more than happy to help. First, I have some questions to get a better understanding of this situation.

• Which Google device is this post in regard to? (model name, generation number)
• Is this a new issue? When did this first occur?
• Does this happen with all types of media/music? (YouTube, Spotify, Radio, etc.)

• Have you tried to reboot and Factory Data Reset your Google Nest Mini? Does this issue still occur?

  A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. Note: This action will clear your data from the device and can't be undone.

I appreciate your patience and look forward to your response, thanks.

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

[frances]

Hi there,

Just checking in. Has your issue been resolved? Feel free to reach out with any questions or concerns you have. Thanks!