Google Home was manufactured for a different Country

[job]

I bought my Google Home 1st gen a few years ago in Canada. It works fine and has no issues. However, I recently moved to Spain and while trying to connect it to the wifi it prompts the message: "Your Google Home was manufactured for a different country, and may not be compatible with your Wi-Fi network."

Is there a way to solve this issue?

Thanks.

[Cathal_S]

Hi Job,

That message is usually because some countries have different regulations on which 2.4ghz channels can be used. It shouldn't be a problem in Spain I think. Have you factory reset the device and set it up again for the new WiFi network you are now using?

Regards,

Cathal

[Muddi]

Hey Job,

I just wanted to check if you're still experiencing issues connecting your Google Home speaker to the network? By the way, thanks to Cathal_S for helping here and providing insights about using the device in other countries.

Feel free to update this thread if you need help with your device.

Regards,

Muddi

[Muddi · Accepted solution]

Hey Job,

How was your Google Home device? Let us know if you have additional questions or concerns as I'm about to close this thread after 24 hrs due to inactivity.

Cheers,

Muddi

[job]

Hi Muddi. I was able to resolve the issue with Customer Service on the phone. 
Thank you

[Jake]

Hey Job,

Glad to hear you were able to get the issue resolved. With that being the case, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.

Best regards,

Jake