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Google Home will not respond despite factory reset and reboot

bgiuliano
Community Member

Our Google Home will not respond to us, only plays music. I have tried unplugging, factory reset, rebooting in the app, nothing works. If anyone has any suggestions please let me know!

thank you,

Brad

1 REPLY 1

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake