Google Home won't stream Ireland classics hits 4FM

[Rdianco]

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Original Poster: James McCarthy 4789 

When I ask my Google Home to play Ireland's Classic hits 4FM it plays a totally different station. This has only become an issue in the last few months. I have tried various ways if asking but the result is the same. I have also tried it on someone else google home, same problem. The TuneIn app on my phone has no issue finding and playing classic hits  4FM.  Just to note TuneIn is my radio provider on Google Home.

[Rdianco]

Welcome to the help community.

Discover Google Assistant Actions for your supported devices.

https://assistant.google.com/explore

Search for 4FM

When you visit an action search result, select READ MORE if provided, select LINK if provided, select Send To Device for each device and test action on your  supported mobile or Google Nest device.

If no resolve, contact 4FM support about their Google Assistant action.

- From James M. (Silver Product Expert)

[Pat-F]

I am having the same problem as James McCarthy 4789.

Searching for "4fm" on https://assistant.google.com/explore gives no results.

The issue is that when I ask Google Nest to "Play Irelands Classic Hits on TuneIn", it now plays Classic Hits 4FM which is the wrong radio station.  The correct radio station is Irelands Classic Hits.  A few months ago, the command "Play Irelands Classic Hits on TuneIn" did play the correct radio station.

Irelands Classic Hits is available on TuneIn (https://tunein.com/radio/Irelands-Classic-Hits-949-s100452/). It's just that the voice command no longer brings me to it and I can find no other alternative command that works.  Conversely, I cannot find the station Classic Hits 4FM (which has it's own distinct logo and playlist) via a google search on my laptop or on the TuneIn website.

Can you offer some more advice on how to resolve this please?

[frances]

Hi James McCarthy 4789 and Pat-F,

Thanks for your post. I understand your concern of your radio station suddenly not showing up. It is definitely a concerning issue and I would be more than happy to help.

Pat-F, you took the right step searching in our Google Assistant compatibility website. If 4Fm is not showing up, then it cannot be used with Google Assistant and Google Assistant devices. As you cannot find Classic Hits 4FM on google search or the TuneIn website, I would recommend reaching out to TuneIn as that is an odd issue. 

In regards to the voice command not working for "Play Ireland Classic Hits on TuneIn," I'd recommend reaching out to TuneIn again, as well as the Google Assistant Help Community Forum as it is a voice command issue, and not an issue with the Google Nest/Home device itself. 

Thank you for your very thorough and helpful post! 

[frances]

Hi All,

It's been a few days since we have heard from you. Just checking to see if you have any other questions or concerns. Thanks. 

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.