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Google Hub max setup stuck at Almost done! screen

sydneyhubmaxuse
Community Member

Got New Google Hub max today, I was excited to setup and use it. But everything is setup in the Google home app but on the hub screen, its stuck or finish setup button not working at Almost done screen.  Please help

5 REPLIES 5

zzvc8x
Community Member

Same here.  Moved to new home, reset to factory and went thru setup procedures.  Stuck after "Almost Done" screen.  Please help

 

amfiteatro
Community Member

Did anyone find a solution for this issue?  I'm going through the same exact issue right now.  Thank You

MplsCustomer
Bronze
Bronze

When we got a new Nest Hub Max a couple of months ago, the same thing happened to us.  With all the postings in this forum about "assisting device" and "unable to connect" errors, I tried plugging in one of our 1st gen Nest Hubs nearby, and then the install process worked.  It could have been a coincidence, however.

amfiteatro
Community Member

OK, I figured it out...Poor setup overall.  I tried this before as well but the touchscreen did not work.  I did it one more time and pressed "finish setup" on the device and it finally installed.PXL_20220223_165114192.jpg

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake