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Google Nest Audio not responding

Bryan32485
Community Member

I have a Nest Audio, it suddenly stopped working, it just happened like this. From one moment to the next it got stuck in an endless loop. When I unplug it and plug it back in, two lights come on, then four dim, then four brighten, and it seems to be trying to connect to the internet without making any noise. I try to restart it the usual way, but when charging it doesn't register any buttons. After a while with its little charging light show, it just goes blank and doesn't respond to turning the microphone on and off or to button presses. Sometimes it gets stuck on the initial twelve lights and after a few hours it shuts off completely.

1 REPLY 1

maedacortez
Community Specialist
Community Specialist

Hi Bryan32485,

 

Thanks for reaching out. I understand that your Google Nest Audio is stuck in an endless loop and it shows some LED lights. I am happy to assist you! Please let me know how it shows the LED lights. Please visit Google Nest and Google Home device LED lights.

I will be awaiting your response.

 

Regards,

Manuel