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Google Nest Continuously Stops Playing Media

imogen_hindes
Community Member

Whenever I ask my mini Google to play a song she will say okay and start playing the song but then two minutes later it will stop and just stay like that I will either tap it or say unpause and it will continue to play but only for another minute when it will stop again it’s so frustrating because I can’t listen to a whole song without constantly saying unpause, I have tried everything I have unplugged it and re-plugged it again and I tried to troubleshoot it on the app but the app won’t let me get in as it says can’t connect to iCloud. None of the other google nests that we have do the same thing what do I do to fix this?

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