Google Nest (Google Assistant) can't find iPhone 13 Mini

[fabiotripoli]

As in object when I say: "Ok Google, find my phone" - Google only finds my 2 android phones. iPhone seems to be correctly registered in my google account, I have installed Google Home and Google Assistant, all notifications have been correctly activated (even critical ones) ... but my iPhone 13 does not even appear among the devices that Google Home proposes to do ring (Of course, speakers and my iPhone are in the same wifi network)

[Muddi]

Hey fabiotripoli,

Welcome to the Google Nest Community Forum.

Apologize for the delayed response here. I just wanted to check if you still need help with your Google Home/Nest device? Please reply on this thread, and we're happy to assist you further.

Cheers,

Muddi

[fabiotripoli]

Hi... Thanks for your reply. I still need help, the situation hasn't changed at all since my post. I have correctly followed all the steps in the official documentation:

https://support.google.com/googlenest/answer/7535860?hl=it&co=GENIE.Platform=iOS&oco=0#zippy=%2Cconf...

But Google can't find iPhone ... it seems it doesn't appear among connected devices at all.

[Jake]

Hey fabiotripoli,

I wanted to jump in and ensure you are being helped. I am truly sorry to hear about the trouble and frustration that you are having with the device. I understand that is not the most ideal situation, and I am more than happy to assist. Since you have exhausted all troubleshooting steps, I would like to escalate this to a higher team.

If you could please fill out this form, our Team would then be in contact with you for additional support. Please let me know if you have any questions from here as well.

Best regards,
Jake

[fabiotripoli]

Thank You for your reply. I filled the form.

 Unfortunately I have never solved this problem.

[Muddi]

Hey fabiotripoli,

Thanks for the update. We got the form you've submitted, and we'll be reaching out to you via email.

I'll go ahead and lock this thread now, and let's continue through that channel.

Cheers,

Muddi