cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Google Nest Hub 2nd gen and camera integration

AndreiO2
Community Member

Hi all,

I have recently acquired a Google Nest Hub 2nd gen. Everything works pretty well excepting IP camera. I have a Xiaomi Mi 360 camera. It recognizes the camera as a device but when it has to start the video stream from the camera it stays with a black screen with play/pause control and message "Playing SmartHome Camera" for many seconds (sometimes 10 , some other time up to 1 minute, seems random), it displays that image (including sound from camera) for exactly 1 second, than it starts again with the black screen with the message, than agin 1 second of video and so on the cycle goes on and on in loop.

The WiFi signal is very good on both devices (actually connected to the same WiFi router). Camera work with Google Home and never had a problem with it. It is recognized because for 1 second the Nest Hub receives both video and audio streams.

The camera software (Xiaomi Mi Home) displays that a remote user is connected when Google Nest Hub initializes the communication.  I do not have another camera to test. Both software on camera and Google devices are at the latest version.

Any ideas or similar behavior encountered on Xiaomi camera or another brand would be appreciated. 

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hi AndreiO2,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!

Best,
Alex