Google Nest Hub Gen.2 volume changes overnight

[DavyC]

Hi all,

after having the Gen.1 I now changes to Gen.2.

Especially very usefull with sleep sensing.

But, I have a very awkward issue. 
I tend to set my volume on 1 (which, to be honest, if laying in bed, is still too loud) when I go to sleep. 
I play "latest news" and "music for 10 minutes". 

In the morning, when I have my alarm, the sound is like a tsunami and mostly switched to 3 or 4, which is way too loud. 

This does NOT happen every night, but at least in 75% of the cases. 

I think it might be a bug, but if not, is there any suggestion about this problem please?

Thanks in advance

Davy

[Muddi]

Hey DavyC,

Thanks for dropping by on the Google Nest Community Forum

Just checking in to see if you still have the same issue with your Google Nest Hub (2nd gen)? Please feel free to let us know if you still need assistance and we'd be happy to help.

Looking forward to your reply.

Cheers,

Muddi

[DavyC]

Dear Muddi,

thanks for your question.

I don't have the issue with my Gen.1. I only have it with my Gen.2 device. 

Best regards,

Davy

[Muddi · Accepted solution]

Hey DavyC,

Appreciate your quick response. To confirm, do you mean the alarm volume is different from the actual volume of your device, or do you notice that the volume of your device automatically switches to a higher volume? If the issue is isolated on alarm volume, please note that you can adjust it from the Google Home app. 

Follow these steps below to know-how:

1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Tap your device.
4. At the top right, tap Settings   Audio  Alarms & Timers.
5. Adjust the volume.

Let me know how it goes.

Cheers,

Muddi

[DavyC]

Dear Muddi, 

Thanks for your quick reply. 

Assume following: you go to sleep and ask the hub to play music for 10 minutes. Manually I change the volume (at the back) to 1. 

Waking up with an alarm is then VERY loud. When looking at the volume at that moment, it is on 2 or more. So, during the night, the volume seems to be changing. 

But, I did not know about the "alarm volume setting". This was indeed set to a higher volume in the app. I have changed this now to a lower volume via the app. 

Now I need some time to test off course, starting on Monday morning.

I will keep you posted. 

Thanks again and have a nice day.

Davy

[Jake]

Hey DavyC,

I wanted to check in and ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey DavyC,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake