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Google Nest Hub burn-in?

rianxnest
Community Member

Hello! Since a few days I started noticing a vertical line in the middle of my Google Nest Hub screen. It looks like the line you see between photos when you don't use the Hub. Can I fix this or do I need to replace the device? Thank you in advance!

Screenshot_20231003-092301_Gallery.jpg

2 REPLIES 2

Alex_S
Community Specialist
Community Specialist

Hi rianxnest,

 

Thanks for visiting the Google Nest Community. Have you already tried doing a factory reset on your Google Nest Hub 2nd gen device? If yes and the issue persists, our team would like to take a look at this. Kindly fill out this form and let us know once you're done.

Regards,
Alex

Alex_S
Community Specialist
Community Specialist

Hello rianxnest,
 

We haven’t seen your form submission come through—were you able to access it alright? Let us know if you’re running into trouble or still need our help.


Best,
Alex