Showing results for 
Search instead for 
Did you mean: 

Google Nest Max Hub won't communicate

Community Member

I've downloaded the Device Utility App on my Pixel 6. Open the app, connect nest max hub, doesn't communicate with the Nest Max Hub.

Help please


Community Specialist
Community Specialist

Hey luismi73, 

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. 

We hope you were able to get the help you need but if you're still having trouble, please give these steps a try: 


  • Reset your devices.
  • Download the Device Utility app.
  • Open the Device Utility app.
  • Allow Location access.
  • Turn on Bluetooth.
  • Disconnect your phone from the Wi-Fi network.
  • The app starts to look for devices.
  • Activate the device.
  • Finish the activation.
  • If all fails, try setting up your devices using a different phone.

If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!