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Google Nest Mini Hub stopped announcing reminders

BayKat
Community Member

I have a reminder set to give my cat medicine every other day at noon.  The hub has been announcing it without fail for the past few months.  All of a sudden, it stopped announcing my reminder. It doesn't even show the reminder unless I ask Google to show me my reminders. Why would it have suddenly stopped working and how can I make it start working again?

1 Recommended Answer

Dan_A
Community Specialist
Community Specialist

Hi BayKat,

 

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Also, to use reminders on a shared Google Assistant device, like a speaker or smart display, turn on personal results and set up Voice Match.

 

Tell me how it goes.

 

Best,

Dan

View Recommended Answer in original post

8 REPLIES 8

Dan_A
Community Specialist
Community Specialist

Hi BayKat,

 

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Also, to use reminders on a shared Google Assistant device, like a speaker or smart display, turn on personal results and set up Voice Match.

 

Tell me how it goes.

 

Best,

Dan

Juni
Community Specialist
Community Specialist

Hi there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

Dan_A
Community Specialist
Community Specialist

Hi BayKat,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan

BayKat
Community Member

No, the problem is not solved. It still isn't announcing reminders.

 

Muddi
Community Specialist
Community Specialist

Hey BayKat,

 

To confirm, have you tried the steps provided by @Dan_A? What country are you located in?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi BayKat,

 

How's it going with your Nest Mini? Let us know if you still need help and the Community will be happy to lend a hand.

 

Cheers,

Muddi

BayKat
Community Member

I unplugged my router and the hub and plugged them back in and now reminders are once again being announced.  Thanks for the assistance!

Muddi
Community Specialist
Community Specialist

Hey BayKat,

 

Sweet! Happy to hear that rebooting your Nest Hub and router resolved the issue. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 
 

Cheers,

Muddi