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Google Nest Mini started playing the same song randomly every morning

Alexa98
Community Member

My google nest started a couple weeks ago randomly playing at around 9AM the exact same song every day. At first I thought someone may be connecting but I turned that possibility off since then (even though it was unlikely in the first place) and another issue is that this doesn't actually show in my activity (if I tell it to stop or ask what the song is that's the only thing showing in the activity).  I did a factory reset, unplug it, removed all my routines and alarms and still nothing changes. Not sure what else to do and how I can fix this issue. 

 

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hello Alexa98,

 

Thanks for your post. I am sorry to hear that your Google Nest Mini is still playing the same song every morning, I can understand how frustrating that is! Let's take a look into this issue, I would be more than happy to help. First, I have some quick questions to get a better understanding of your situation.

  • Are any of your devices set up in a speaker group? 
  • Are you the only person on the WiFi network that has access to control the devices?
  • Which media/app is your music coming from? Do you see any alarms set on that app?

I appreciate you taking the time to try a variety of troubleshooting steps. Let's get this issue resolved! 

Jake
Community Specialist
Community Specialist

Hey Alexa98,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Alexa98,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake