Google Nest volume of Google Assistant significantly lower

[TK19]

Hi, I just purchased a new Google Nest Audio and I'm noticing the Google Assistant volume is significantly lower than the volume when playing YouTube Music or Bluetooth. Can you help fix this issue? Ideally the volume of Google Assistant should be set to the user to control. I called Google 1 and they weren't able to help me.

[Muddi]

 Hey TK19,

Welcome to the Google Nest Community Forum.

Apologize for the late response. To confirm, is it happening on a specific song only or any media playing on your Google Nest speakers like news and radio? What model of Google Nest speaker are you having an issue with? Also, if possible - send us a short video clip to get a clearer picture of what's happening on your device.

Looking forward to your response.

Cheers,

Muddi

[Jake]

Hey TK19,

I wanted to check in and see if you saw Muddi post? Please let me know if the issue is still present, as I would be happy to assist from here.

Best regards,

Jake

[Jake]

Hey TK19,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[TK19]

Hi Jake, sorry missed Muddi's response. The issue still persists, I had spoken to someone via the chats, who asked me for photos, video, etc. She then told me she was not able to send me a replacement unit because it was from Costco and not from Google store. I returned that unit and tried another unit from BestBuy. The same issue. The fix is a software one, have the Google Assistant voice volume be independently controlled because there is a stark difference between the volume of music (loud and expected) with that of the volume of Google Assistant (not loud at all, older Gen Google device outperform in volume).

I'm just living with this nuisance hoping for a software fix...

[Jake]

Hey TK19,

I am sorry to hear the issue is still present. I would like to ensure you are getting help. With the issue being with the Google Assistant, I would recommend visiting our Google Assistant Forum and writing to them there. They would be able to provide further support for the issue you are running into. Please let me know if you have any questions from here as well.

Best regards,

Jake

[Jake]

Hey TK19,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake