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Google Speakers I Once Loved are almost Useless Now

tjvance
Community Member

I'm not sure what happened a few months ago but I have a number of Google smart speakers that use to work great and now they're useless. I'm guessing a firmware update is the issue but who knows.

When they were working correctly the nearest speaker would answer quickly to your request. Now 2-3 devices answer at different times and you're lucky if any of them answer correctly.

I don't think it's a conspiracy theory to say some companies have been known to kill devices on purpose with a firmware update. I'm not sure that's what is going on here but it has the feel of that. 

I did call support who only had me adjust sensitivity which never helped and was never an issue before so I'm not sure why it would be now.

3 REPLIES 3

SamInPgh
Community Member

I have the same problem with my Nest Mini Gen2's, which started acting up a week or two ago, after the firmware was updated to  v1.54.277099. Unfortunately, Google support is useless as usual, and refuses to even provide a historical list of firmware versions and the dates they were published, let alone allow for rolling back to a previous version. Thank god I only bought a couple of speakers and didn't pick them for a home security/automation provider 

Jake
Community Specialist
Community Specialist

Hey all,

 

Sorry for the late reply. I wanted to reach out and see if you are still having trouble with your devices acting up. Please let me know if the issue is still present, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey tjvance,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake