"Problem connecting to cloud"

[KyleFunderberg]

Funny how this message still pops up even after it just happened 4 months ago. Fix this issue...

[Princesss]

Hi KyleFunderberg,

Thanks for reaching out.

I'd like to verify, what type of Google Home/Nest speakers are you using? Can you tell us more details about this so we can start giving you troubleshooting steps that could fix this?

Please feel free to respond to this thread.

Best,

Princess

[KyleFunderberg]

No need, already returned the product. 

[Jake]

Hey KyleFunderberg,

I am sorry to hear you had to return the device. Having the device not work as intended is never ideal. With the device being sent back, I am going to lock the thread at this time. If you have any questions from here, please feel free to create a new post.

Best regards,

Jake