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Google assistant not allowing to use Apple Music

Rsinclair19
Community Member

‎12-27-2024 12:42 PM

Today I have attempted exhaustively to play Apple Music on my Google Speakers like I normally do. Every time I asked it to play something it started something completely random and I have no idea where it came from. So I typed in the music I wanted into the assistant. If I don’t ask it to stream to my speakers, it understands perfectly and plays what I asked it to on my phone. If I then ask it to play on Google speaker, it then goes to the random music from some where. Is anyone else having this issue? 

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tajennifer
Community Specialist
Community Specialist

‎12-30-2024 05:03 PM

Hi Rsinclair19,

 

Thanks for posting. I'm sorry to hear about the situation that you are experiencing while you are trying to play Apple Music. I understand how frustrating it can be when things do not work as expected. But don't worry: help is here. In this case, I just need to ask for some information to provide the best assistance:

  • Which speaker device do you have?
  • Where are you located?
  • Are you logged into your speaker or display with the correct Google Account? 
  • Is your default music provider set up correctly in the Google Home app? 

Please keep me posted. I'll be waiting for your response.

 

Best regards,

Jenny

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