09-29-2024 09:39 PM
Had my network drop out. Reset everything.Noticed google home app was entirely diffrent! No mesh test, no upload and download tests either! It's like somebody erased my setup! I have a slow blue pulsating showing! Pleaae help!
10-02-2024 11:44 AM
Hello @dan72
Thanks for reaching out to our Nest Community. I apologize for all the inconvenience with Google Home and your Home App. I'm here to help you find a solution.
The blue light on your device means you need to set up on the Google Home App; probably a disconnection causes a factory reset and could be necessary for an initial set up.
To do that, you can enter on this page and follow the steps: Set up your Google Nest or Home speaker or display.
However, if you have difficulties performing this process, let me know and I'll find a solution for you.
Best regards,
Douglas.