Google home keeps disconnecting from app

[KermitSmile]

Hi I have two diffrent google homes one in my lounge room and one in my bedroom, I use the one in my bedroom mainly for playing music when I am going to sleep. Recently the one in my room has been disconnecting from the app daily, so every night before bed I have to reconnect it so I can sleep but then in the morning it's disconnected again. The other one is working fine with no issues its just the other one.

How can I fix this issue?

[SmartHomeH-TAGS]

At the time when your bedroom speaker is not connected to the app can you use your speaker directly to ask questions, control smart home devices or play music?

When you can't see the speaker in the app it means your phone's connection to the internet/Google cloud is interrupted somehow. If you're phone loses Wi-Fi connection temporarily then you won't see it from your mobile connection either. That's just a quirk of the Google Home.

I usually close the Home app and reopen it. Closing all other apps on your phone might help too.

[KermitSmile]

No I can't do anything when it gets like this everytime I ask it something it just says'please log in through the google home app'

[gmelanymelissa]

Hi @KermitSmile,

Thanks for posting in the community. I'm sorry to hear that one of your Google Home devices keeps disconnecting from the app. I understand how frustrating it must be to have to reconnect your Google Home every day. Help is here!

To better understand the situation, I'd like to ask a few questions:

• How far is the Google Home in your bedroom from your Wi-Fi router?
• Have you made any recent changes to your Wi-Fi network or router settings?
• Is your Google Home app on your phone the latest version?
• Is the Google account you're using in the app the same one that the Google Home is linked to?
• Besides reconnecting it daily, have you tried any other troubleshooting steps already?

@SmartHomeH-TAGS, thanks for your help, that's a great resource for everyone!

Keep me posted.

Regards,

Melany