Google home mini

[Exiyah]

For some reason when im playing music my google mini will turn off then restart. i noticed it usually happens when my music is playing loud or when the beat drops it turns off right then. and sometimes even randomly. i need help anyone?

[Cathal_S]

Hi Exiyah,

Are you using the Google supplied power adapter and cable?

[Juni]

Hi there,

Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni

[Muddi]

Hey Exiyah,

Sorry to hear about your experience with your Google Home Mini. I appreciate @Cathal_S, for helping here.

A few questions:

• When did the issue start?
• Does it happen on specific songs only?
• Is it plugged in directly to a power outlet?
• Have you tried to use a different power outlet?

To help us get a better picture of what's happening, do you mind sharing a video?

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hey Exiyah,

How's it going with your Home Mini? Let us know if you still need help and the Community will be happy to lend a hand.

Cheers,

Muddi