02-20-2023 08:41 AM
My google home mini will NOT turn on, there is no lights or anything, I have unplugged it about 10X and still nothing, I have rested it nothing happens please help me
02-24-2023 11:49 AM
Hi Brysannicole,
Thanks for reaching out to the Speakers and Displays Community forum. We'd love to help.
A few questions: Is your Google Nest Mini plugged into a wall outlet or surge protector? Are other devices receiving power from the same outlet? Are you using the official power adapter? When did the issue begin? Was there an electrical outage around the time the issue began?
Please try different wall outlets to roll out faulty outlet concerns. Use another power adapter if you have one available and if that does not solve the issue, discharge your Google Home Mini.
Let me know how it goes.
Best,
Lovely
02-26-2023 04:50 AM
It’s not the outlet, I have plugged it into every outlet in my house. And no lights are coming on the google home mini
02-26-2023 04:18 PM
Hey Brysannicole,
Chiming in to ensure everything is covered here. Could you tell us when and where you purchased your device? Also, what country are you located in?
Looking forward to your response.
Cheers,
Muddi
02-27-2023 07:26 AM
I think I got it 2 years ago, at Walmart
02-27-2023 02:54 PM
Hi Brysannicole,
Thanks for the info. We wish we could do something about this, however, your device is already out of warranty. You might want to check this link for more info about Google's Limited Warranty.
Best,
Princess
03-02-2023 03:58 PM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
03-04-2023 11:12 AM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
Regards,
Juni