Google mini

[cmercatell]

I'm trying to connect my existing Google speaker to our new network.  But I cannot figure it out.

[RXShorty]

Hi @cmercatell 

Did the WiFi change with the new network you are having?
If so, you have to factory reset your device to set it up like a new one.

• Factory Reset your Nest Mini
• Remove the Nest Mini from your Google Home app
• Setup a new device from the Google Home app

I hope this helps. 🙂

[Dan_A]

Hi cmercatell,

I'm jumping in to ensure everything is good here. Have you seen @RXShorty response? Let us know of the answers so we could take a closer look at them.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hi again,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Regards,

Dan