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Google nest Sirius Xmas

Graber
Community Member

 I can’t get Sirius Xmas on my nest. It keeps telling me I can’t get it there but get it on other devices 

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Graber,

 

This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers are we working with? What country are you located in? Were there any recent changes made? Was it the exact command when playing radio and its response? When you did the reset, was it the same steps as what you see in this link?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers.
  2. Plug them back in after 3 minutes tops.
  3. Restarting your phone might also help.
  4. If your speaker or display doesn't play the radio station you requested, be more specific with your query, or ask for the station in a different way, using name, frequency or call sign.
  5. If the request is not properly answered, try to add "on TuneIn" or “on iHeartRadio” to the query. Example: "Play ESPN Radio on TuneIn,” or "Play ESPN Radio on iHeartRadio."
  6. If the provided station is inaccurate when asking for frequency, try to add the name of a nearby city. Example: "Play 101.9 FM LA."
     

Check this guide to link your radio service.

 

Best,

Dan

Juni
Community Specialist
Community Specialist

Hi there,

 

Buzzing in — I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

 

Regards,

Juni

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Thanks,

Juni