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Google nest hub won't play google photos video

Amaze
Community Member

I have a video in my google photos. I can play it back on my google pixel phone and my chromebook but it won't play on my Google Home Max. Any ideas on a fix? Thanks much

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Amaze,

 

Thanks for posting. Let's take a look at why you're not able to play a video from your Google Photos to your Nest speaker but before that, it would help a lot if you could clarify some things first to narrow things down. Do you have the Google Home Max or Nest Hub Max? Is that a speaker type or a display type? Also for confirmation, you're trying to play a video which is saved on your Google Photos app to your Nest device, right? A video that you took using your phone's camera or a video downloaded from a music platform?

 

Looking forward to your responses.
 

Best,

Dan

Azarco
Community Specialist
Community Specialist

Hey there,

 

We wanted to follow up and see if you are still in need of any help. Let us know if you are still having any trouble from here, as we would be happy to take a closer look and assist you further.


Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hello Amaze,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.


Regards,
Alex