01-11-2023 12:02 PM - edited 01-11-2023 12:10 PM
Hi , one of my google nest mini 2e gen keeps resetting every other night (3 or 4 am).
And She starts talking french 😞
This started about 3 to 4 weeks ago.
From what i can find on the internet , thats about when the latest update was released
things i tried :
hard reset.
different cable.
different wifi (2,4 & 5 ghz).
different router.
different name.
different place in the house.
Turn off automatic update.
Nothing helps....
Im starting to think about replacing it ....
Is anyone having the same issue ???.
Firmwareversion : 1.56.324896
01-16-2023 06:48 PM
Hi Ronnyautomated,
Thanks for bringing this up.
I appreciate all the efforts. Could you tell us what country are you located at? Do you still remember when and where did you purchase your Google Nest Hub so we can check your warranty options?
Let us know more detals.
Best,
Princess
01-17-2023 07:53 AM
01-17-2023 03:57 PM
Hello there,
Gotcha. We'd be happy to take a look into this for you. Please fill out this form with all the needed information and let us know once you're done.
Regards,
Alex
01-17-2023 07:42 PM
Hi alex , done 👍
01-18-2023 10:49 AM
What is going to hapen next ?
01-18-2023 06:05 PM
Hi Ronnyautomated,
Thanks — we got your form and has sent it over to our team for review. Please check your inbox from time to time as someone will be reaching out to you. Also, please be advised that this thread will be locked after 24 hours.
Cheers,
Muddi