04-04-2025 01:38 AM
Hi, I have previously bought my google home from eBay and it has worked at other homes. I have recently moved into a new home and am trying to set up my google home mini for the 3rd time in the last year. Anyway on the app it says I need to reboot the factory settings so I have done turned it on and off 11 times like recommended. The app on my phone still says that someone previously used it and the factory settings need rebooting. So I did 11 times turning off and on again. Now my mini says it's not set up yet but my app says it needs rebooting? Please help. I don't know what else to do.
04-05-2025 01:14 AM
Did you try the usual Factory reset method before attempting this 11 time off/on last resort method?
https://support.google.com/googlenest/answer/7073477?hl=en-AU#zippy=%2Cgoogle-home-mini-st-gen